Serjeants’ Inn announced as a top 20 set for Client Service
17th December 2021
We are delighted to be one of the top 20 sets singled out by the Chambers UK Bar team for exceptional client service.
The clerking team is described as “absolutely superb”: “they are great – they move heaven and earth to help their clients, they keep in touch to see how they can help and are constantly checking in. They are genuinely doing a sterling job.”
There was specific praise for Senior Clerk, Lee Johnson, described as a “star” for “caring about having a strong relationship between the clerks and solicitors.” The editorial notes that Tom O’Connor “has been a huge help on many occasions” and that clients had also been impressed by Natasha Southgate.
The dedicated client care team was also recognised. The “excellent” Catherine Calder, Joint Chief Executive, is “so impressive in the way she manages her team and …introduc[es] new clients to the barristers”. The “highly regarded” Isabel Biggs and Celia Davies were also commended for helping to deliver “exceptionally” high client service.
Thank you to all our clients for giving their time to take part in the research process and to the team at Chambers UK for all the work and thought involved.
To see the full Chambers editorial for our client service, please click here.
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