We recognise that the hierarchical approach that the Bar traditionally took in its relationship with clients has to be a thing of the past. Our barristers pride themselves on their approachable, accessible approach and draw on modern systems and technologies to provide a cutting-edge service to clients: The Legal 500 notes that Serjeants’ Inn “adds value through personal warmth, and has a truly wonderful and deserved reputation, which stems from doing all the little things exceptionally well, as well as being able to handle all manner of larger tasks”.
Our set is led by our joint Heads of Chambers, Michael Horne KC and Claire Watson KC. They provide vision and direction: under their tenure the set has seen significant expansion and progression which has been recognised through a series of awards.
We have also modernised Chambers’ management structure with the appointment of a multi-disciplinary senior management team, bringing together complementary areas of expertise to provide an efficient, strategic and client-focused approach.
Our Chief Executive, Catherine Calder, is an experienced solicitor who has held senior management roles at the Bar for more than 20 years. Our Director of Clerking, Daniel Kemp, oversees our traditional clerking functions and brings more than 30 years of clerking experience to the role. Together, they combine extensive experience of professional services and clerking at the Bar to lead Chambers’ strategic and operational management.
We have significantly strengthened the team, adding new staff members, in new roles, and generally recruiting at a more senior level. In addition to 14 clerks, we have a dedicated client service team of four, the only such team at the Bar.
We have made this investment because we want to ensure that our service is always as strong as our legal expertise and to enable us to build a much closer, more strategic relationship with our clients.
WHAT this means for clients
This structure and approach equips us to assess and finesse the service we provide, while releasing our barristers to concentrate on their individual clients and cases.
The Legal 500 comments that “solicitors are confident that this set provides a plethora of knowledge, skill and experience, as well as reassurance that your matter will be dealt with professionally and with a service that is of the highest standard”.
We would always be delighted to discuss the best way of working for you. Please contact our Chief Executive, Catherine Calder, if this would assist.